We encourage people to come and visit. It can be daunting selecting which home will really suit a person and it’s important to get a feel for the place. There is a trial period (usually 4 weeks) to ensure that you are happy, and to make sure that we are confident that we are able to meet your needs.
Our aim is to provide a service that is tailored to the individual. To do this, we take time in assessing someone’s care needs, understanding their likes and dislikes, their personal history, their family relationships, their hobbies and activities amongst a host of other information. This is all part of the initial assessment process and we take this information to form the online care plan.