Website Data Privacy Notice


Website Privacy Notice

Court House is owned by Court House Care Services (Devon) Ltd. The company is committed to maintaining trust and confidence of those who visit this website and those who use our services.

Maintaining the security of your data is a priority and we are committed to respecting your privacy rights.  We pledge to handle your data fairly and legally at all times. We are also dedicated to being transparent about what data we collect about you and how we use it.

Types of Data we collect

Cookies

Like most websites, our website uses cookies to collect information.  Cookies are small data files which are placed on your computer or other devices (such as smart ‘phones or ‘tablets’) as you browse this website.  They are used to ‘remember’ when your computer or device accesses our websites.

Information collected

Some cookies collect information about browsing behaviour when you access this website via the same computer or device.  This includes information about pages viewed and your journey around a website.  We do not use cookies to collect or record information on your name, address or other contact details.

What are cookies used for?

The main purposes for which cookies are used are: –

  1. Understanding which pages on our website are most frequently visited and the journey through the site
  2. Improving the navigation of the site for the future

How do I disable cookies?

If you want to disable cookies you need to change your website browser settings to reject cookies.  How you can do this will depend on the browser you use.   Further details on how to disable cookies for the most popular browsers can be found online through a search for ‘disable cookies’ and the name of the browser you use.

What happens if I disable cookies?

This depends on which cookies you disable, but in general the website may not operate properly if cookies are switched off.

Google Analytics

When someone visits www.courthousecare.co.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Newsletters

When a person starts to use our service, we offer family members the option to receive communications, via email or post. We also offer the option of receiving a newsletter by sending an email to the manager.

Communications include our quarterly newsletter, invitations to events, updates on the service, or to check that you’re happy and satisfied with the service.  We keep the contact details on our cloud-based data storage system, dattodrive. All data is held securely we do not use a third party provider to deliver the email communications.

Third Party Links

You might find links to third party websites on our website where we think there may be useful information from another source. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Your rights

At any time you have the right to request and view your personal data. Your rights also include

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object

If you would like to exercise any of the above rights, please contact lorna.turner@courthousecare.co.uk. We will provide a response within 5 working days.

You also have the choice to unsubscribe to our newsletters, events or updates that we send you.

Changes to this Privacy Notice

If you have any questions or queries relating to this Privacy Notice then please contact Lorna Turner, Director at lorna.turner@courthousecare.co.uk. This policy will be reviewed annually unless legislation changes.